Reimagine self-service, simplify the rental process and enhance the customer experience with self storage kiosks.
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The Competitive Advantage
for Your Storage Operation
Compare Models
Calculate ROI
Modern Design, Proven Performance
Customers today demand fast options for personalized, seamless service.
Give your self storage customers the control they want and your property the onsite support it needs. With a self-service kiosk at your facility, your tenants always have fast access to exceptional customer service to rent a unit, make a payment or resolve account issues. From full-service storage automation software to compact models, we offer kiosk solutions to fit the unique needs of your operation.
What Our Customers are Saying
“The game is about renting space — being the first to take a customer through the rental process before your competitors can do that is the most important component. For smaller operators, who maybe need an edge to compete with some of the larger operators, a kiosk can give them the edge that they need.”
– Ray McRae, President of Storage Solutions
INSOMNIAC 80 and 200
Meet Your Customers Face-to-Face
Give your tenants the ultimate choice. Let your customers enjoy a full-service remote experience with video calls automatically triggered to your manager or our trained Storage Counselors, and support self-service rentals and payments anytime, no manager intervention required. The new INSOMNIAC 80 and 200 will help you increase service hours, face-to-face customer interactions and onsite rentals and cut customer service costs at your self storage facilities. Remotely manage your properties with all of the essential storage kiosk features and functions in a sleek, engaging design.
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NEW
Save With New Low Cost Kiosk Models
Self Storage Kiosk Software Features
Robust ID Verification
Interactive Maps
Live Help with Video Chat
Driver's License Scanner
See the Latest Self Storage Kiosk Software Features
Upgrade Your Self Storage Facility with Personalized Self-Service
INSOMNIAC Kiosks with Live Help
Provide self-service rental options with a personal touch with an INSOMNIAC kiosk equipped with Live Help. Your self storage tenants can use your kiosk to connect with a real person at any time via two-way video to walk them through their rental and payment needs, converting them on the spot.
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Self Storage Kiosk Hardware Features
Full-Size Touchscreen
Driver's License Scanner
Digital Cameras
Secure Payment Options
ADA Assistance
Options to Suit any Site
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Designed for Self Storage
Color Touchscreen for Maximum Engagement
Customers will feel right at home using your kiosk with a 21.5" portrait color touchscreen that mimics the feel and simplicity of your smartphone or tablet. With access to Live Help at the push of a button, your tenants can access live video support at any point in the rental or payment process.
Durable Design & Real-Time Updates
Cloud-based software, continuous updates and proactive monitoring help ensure your kiosk is always online. Keep your business running around the clock with the durable, theft-proof design built to last and backed by our Lifetime Guarantee.
Accessible Support Anytime
Your tenants can reach a live person from the kiosks at the push of a button. Storage Counselors are on-hand to answer questions about your facility, take over the screen and walk customers step-by-step through the rental process.
Record Every Kiosk Transaction
Digital and pinhole cameras help you know who's on your property, confirm the I.D. of each new renter, and gain insights into your renter's journey.
Built-In Features to Protect Your Property
Verify your tenant's identity and intentions with a driver's license scanner, signature capture and on-screen recording of each transaction to keep you both safe from fraud.
Secure & Convenient Payment Options
Let your customers pay their way. A bill acceptor, credit card terminal and ACH on-screen offer secure choices to complete any transaction.
Built-In Features to Protect Your Property
Verify your tenant's identity and intentions with a driver's license scanner, signature capture and on-screen recording of each transaction to keep you both safe from fraud.
Record Every Kiosk Transaction
Digital and pinhole cameras help you know who's on your property, confirm the I.D. of each new renter, and gain insights into your renter's journey.
Durable Design & Real-Time Updates
Cloud-based software, continuous updates and proactive monitoring help ensure your kiosk is always online. Keep your business running around the clock with the durable, theft-proof design built to last and backed by our Lifetime Guarantee.
Color Touchscreen for Maximum Engagement
Customers will feel right at home using your kiosk with a 21.5" portrait color touchscreen that mimics the feel and simplicity of your smartphone or tablet. With access to Live Help at the push of a button, your tenants can access live video support at any point in the rental or payment process.
Accessible Support Anytime
Your tenants can reach a live person from the kiosks at the push of a button. Storage Counselors are on-hand to answer questions about your facility, take over the screen and walk customers step-by-step through the rental process.
Secure & Convenient Payment Options
Let your customers pay their way. A bill acceptor, credit card terminal and ACH on-screen offer secure choices to complete any transaction.
Your Operational Advantage
– Self storage kiosk features –
Easy-to-use
Tenants can navigate quickly to any task from the wide-scale color touchscreen.
available 24/7
Your self storage kiosk is available day or night to help you service your customers.
full-service
INSOMNIAC kiosks support a full range of rental and payment transactions.
Live help
Your tenants can video chat with a live person at any point in the rental process
guaranteed
Backed by remote monitoring and support and a lifetime hardware warranty.
secure
Give customers confidence with built-in features to protect user information.
Find Your Kiosk
Compare Models (Prices Start Just Under $6K)
INSOMNIAC 80
Streamlined, cost-conscious design
Large 21" color touchscreen
Surface wall mount, indoor
INSOMNIAC 200
Large 32" screen to maximize user engagement
Sleek design, critical components
Surface wall mount, indoor
KIOSK Apex Model with INSOMNIAC Software
self-service powerhouse in a slim frame
pedestal mount or counter mount
A collaboration with KIOSK Information Systems
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Return On Investment Estimator
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See INSOMNIAC Kiosks in the Field
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Get Pricing Now
Contact us today to speak with a self storage pro about adding a full-service kiosk to your facility.
What Our Customers Are Saying
"I was really nervous about the ROI on an INSOMNIAC kiosk, but we're thrilled with the usage so far. The big success we've seen has been lease signing. Of the 101 move-ins we've had during the first two months of lease up, 21 customers used the kiosk. "
- Peter ImesFriendly City Mini Warehouses
"During the pandemic, we made the decision to cut our payroll by 50%. In spite of this, we did not see any reduction in rentals or payments thanks to our INSOMNIAC self-service kiosk."
- Matt ClarkCrown Point Self Storage
"You don't want to lose momentum when you sell a unit. My kiosk takes payments and rents units while my manager is cleaning a unit or restroom. When used the right way, it's a great advantage for any company."
- Don ThompsonElite Storage Management
"These kiosks put the word 'self' back into self storage. Self-Serve, Self Storage. I think we'll trademark that."
- Joe VelascoLong Beach Storage Center
"The pandemic has proved out the durability of the operating model I use that's different than most. We rent our space and collect our rents remotely. We really were materially unaffected by some of the challenges of COVID-19 that left others shuttering stores and hustling to figure out how to keep them open for business."
Jefferson ShreveStorage Express
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FAQs - Self Storage Kiosks
What are self storage kiosks?
A self storage, self-service kiosk is an electronic unit that allows tenants to rent and manage their storage units independently. Self storage kiosks can be accessed after office hours and offer renters the flexibility and independence to manage their storage units at their convenience. OpenTech self-service kiosks are compatible with your existing property management software, allowing you to increase your sales, fill your units and streamline your storage facility operations.
How do you use the kiosks?
All of our self-service kiosks are capable of integrating directly with your existing property management software to create a smooth transition for facility managers to offer an easy, contactless rental experience. Our touchscreen self storage kiosks include a number of features to support a frictionless renter experience, including a virtual manager, easy unit availability viewing and renting, customer support and unit payment options. Renters can make payments, find support, rent units, update their accounts and even receive Live Help via video chat at any time.
Review our storage kiosk best practices today for easy tips to create a customer experience that integrates the kiosk as a seamless part of your operation.
How much does a self-service kiosk cost?
You can purchase a self-service kiosk today for as little as $6700. Our self storage kiosks range from full-service storage automation to compact models to align with the unique needs of your operation. Compare available features by model and price, and calculate your potential return with our ROI calculator to see how each storage kiosk can benefit your business.
Can customers rent units from a kiosk?
Yes! Customers can see which units are available and rent right from your on-site self-service kiosk when your facility is closed, a manager is unavailable or anytime they prefer contactless self-service.
Can renters pay their monthly rental fee from the kiosk?
Yep! Our self storage payment kiosks accept cash, card or ACH to allow renters to make monthly payments on-site at any time
What’s the difference between each kiosk?
Our storage kiosk models are designed to meet your facility’s needs. We offer standing and wall-mounted self-service kiosks in a variety of sizes. Check out our individual models here.
